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Don’t waste your time.
Don’t waste your time. I placed an order on the 27th hoping to secure the 3 Promo cards, I emailed afterwards just to confirm if my order would include the 3 promo cards they had advertised when you spend £100 or more. Ryan is pretty useless and isn’t willing to find out, the customer service is shocking. How hard could it have been for him to give me a yes or no, I would have still followed through with my order regardless. I just wanted to know if I’d receive the promos or not so I could secure them from other sites if need be! On 2 occasions I asked Ryan to see if my order would include them and both times his response was “Unfortunately, as I am part of the support team, I don’t handle this directly” Surely you can find out? Surely you all work in the same building? Surely you can ask the question? Lazy customer service! Order cancelled and customer now lost.