KUSH CARGO
Read all reviews for KUSH CARGO →
I made a purchase over a month ago
I made a purchase over a month ago for the brand new Pivot device. I know there usual shipping time is always two weeks. But this time I was a little longer. I emailed customer service and asked for an update. They explained the item was backordered, and if I wanted to wait. So I said I would wait. But I wasnt sure it would be a long process. So a week later I email customer service again. They tell me it's still on backorder and I agree to wait. This time I requested tracking information to be updated. From then on I received no tracking information. I email a third time and request a refund. Later that day I was informed the item was in stock. (This part is definitely my fault) ...I was excited and said I would take the item. I again requested tracking information and still didn't receive any. Now I'm not sure if I'll see the item or the funds. I would a resolution to this problem.