Paisley Freight
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Absolutely terrible service - avoid
This company is an absolute joke - it took TWO weeks for my wheels to arrive, first, they were late to pick them up then had the cheek to charge me £10 to rebook. After rebooking, guy arrives saying the van is FULL and he’d back (what’s the point in that?) comes back later so then of course the wheels aren’t out for next day, they’re scheduled to arrive later. I call up APC the next day to track the wheels only to be told one of them is MISSING. I wrote an email to Paisley who didn’t respond, so I was left to do THEIR work by calling APC head office back and forth trying to see what the hell is going on. I was then told the missing alloy has been located and all 4 would be with me the next day before 12pm.. did that happen? No. I had to reschedule for them to be delivered another 3 days as they don’t deliver on weekends and I had already taken 3 days off work to wait for them to arrive. They eventually turn up two weeks after taking days off work, rescheduling the garage who was going to fit them and emailing Paisley who have the WORST customer service ever. Staff at APC were lovely, they know how to run a business, Paisley needed me to email them 4 days after the initial email to remind them I had emailed before and their admin staff aren’t professional either, correspondence is beyond awful. All in all, terrible experience and I’d never use them again nor would I recommend them which is a shame - I’ll have to find another company.