WH
Whitegates Estate Agency Limited
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Active policy of stealing tenants deposits
I am a landlord who used a Whitegates agency run by Gail Loller from the West Derby Branch. Whitegates found a tenant for me and should have lodged the tenant’s deposit with the DPS. When the tenant moved out some time later she found that the DPS had no record of the deposit. The tenant actually worked for the Whitegates Prenton branch during the tenancy and said that it was common practice to steal the deposit. Further checks by myself have verified that the deposit was never lodged. All email communication from myself to Whitegates has been ignored and phone calls have not been returned.