Ford Rental at John Grose
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Fantastic Customer Service
I took delivery of my new Kia Sportage on Monday 23rd October 2023. On ordering this vehicle I was advised by Matthew that there was a 6 month wait for this vehicle. Matthew Naylor's (Salesman) customer service was outstanding. He seems to have a natural ability when communicating with the general public. He kept me updated throughout the 6 month wait with regular emails with the appropriate update. Matthew made the handover extremely stress free, I am not technically minded so Matthew took his time and reassuring me that nothing was to much trouble. This is my first Kia vehicle and I would certainly recommend the customer service to any of my friends and family who was looking to purchase a new vehicle. WELL DONE JOHN GROSE KIA