TurnKey Vacation Rentals
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NO REGARD FOR HEALTH OR SAFETY OF THEIR CUSTOMERS
Turnkey vacation rentals is an absolute joke. Please do not book with this company! A group of friends and I are scheduled to go up to south lake tahoe for labor day weekend and paid over $2000, currently the caldor fire is creeping closer to south lake tahoe and the air conditions are hazardous, the fire is only 12% contained and the poor people of tahoe and surrounding areas are close to being evacuated or already have been, hwy 50 is shut down. We requested our money back on the property due to these hazardous conditions and the company told us we can still go to tahoe going up I80 and will not refund our money back, RIDICULOUS! It's shocking to me that a large company such as this would not negotiate due to this sad, unfortunate, not to mention scary/hazardous situation. South lake tahoe health officials are even telling tourists to stay away for labor day weekend due to the fact that they may need to evacuate people and how hazardous the conditions are. My friends and I will never be booking a vacation rental through this company ever again.