Celebrity Cruises
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Impossible to give them money
1) Try to finish payment but receive message 'Sorry an error occured during the transaction. Please call our Customer Service Desk' 2) Try again next day to receive same error Call my bank, they inform me no blocked payments 3) Call customer services press 5 to make payment, menu repeats again, press 5 menu repeats again, press 5 menu repeats again 4) Eventually pick a different option for customer service, on hold for 1 hour and 30 minutes! 5) Agent asks me what my reservation and shipment number is 6) Try to login to the site SORRY THIS RESERVATION IS LOCKED 7) Agent finds booking and says sorry this is an international booking please call 0844-4934005 8) Call 0844-4934005 and receive 'Sorry no one is available to take this call' 9) Visit international site to get support email for international customers - website shows web_intl_response_cci - celebritycruises.com Email this email and receive mail back ' Your message to web_intl_response_cci - celebritycruises.com couldn't be delivered. web_intl_response_cci wasn't found at celebritycruises.com, or the mailbox is unavailable.' Why is this so terrible?