WE
Wessex Water
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Listened carefully and responded appropriately
I had a query about high wwater pressure. He was very good at picking up on the fact that I had some knowledge and wanted to be treated promptly. He anticipated this and agreed it should be treated as urgent. Phone call promised within 3 hours but more like half an hour. Everything explained to me well and reassured I could phone again if pressure seemed to be increasing so very reassuring