LL
Lloyds Bank Insurance
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Appalling ineptitude
An error was made at a local shop and £8000 taken from our account. The shop realised the error and refunded the money. However Lloyds debited this amount again instead of crediting it. This was after several phone calls to Lloyds explaining the situation. We are an elderly couple left in overdraft of £9000 ....all because of Lloyds ineptitude