China Airlines
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China Airlines – problems? You are on your own.
You may be stranded in a foreign country with no help. May 2025 – Flew from Australia to Taiwan. The onward flight from Taiwan to London was cancelled due to Pakistan-India conflict. What did China Airlines do? Nothing. No help at all. No replacement flight. No help with arranging a new flight. No accommodation. No assistance at all. I eventually got a partial refund after many emails. It does not really compensate for the lost money for accommodation in London, having to pay for accommodation in Taiwan, having to pay for a new flight (with a different airline) which departed several days later. China Airlines let me down. If you have a problem with China Airlines you are on your own. But wait, there’s more… In June 2025 I flew from London to Malaysia with Qatar Airways with a transfer in Doha. When we got to Doha the onward flight to Malaysia (along with a number of other flights) was cancelled due to the Iran-Israel conflict. What did Qatar Airways do? In the middle of the night they arranged a transfer to a hotel in Doha and a new flight the following evening. Efficient and no hassle despite the challenges of dealing with several flights and dealing with this at 1am. Well done Qatar Airways. China Airlines, not so much.