DENTAKAY DENTAL CLINIC
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Dentakay review
Dentakay review My experience at Dentakay has been disappointing. I was quoted and confirmed a price for full dental implant before i left the UK. Dentakay agreed and sent in writing that my first visit would cost £3090 and second visit would cost £2160. I confirmed the price and the quality of products that would be used and all the information including hotels and flight prices. I confirmed and was happy. I arrived in Turkey and the price had changed. Where i was supposed to pay around £5000 for my full treatment i ended up having to pay around £9000 for the the full treatment. If i knew the price was going to change i would not have agreed as im an a retired pensioner. The Second visit originally was going to be after 3 months, however when they removed my teeth they said come back after 6 months, The false set of teeth they gave me were too big and the incorrect size. I complained stating they were to big but the matter was not resolved, for this useless set i paid £500. After 6 months they called to arrange my appointment, i was shocked that they said i had to pay for the flight tickets and the hotel myself. I argued that this was not the case this was not agreed as it was supposed to be inclusive of the price. I had no choice but to continue with my treatment as i had no teeth. When i complained they said if you did not want to pay for the flight then you should not have come! On both trips when it was time to fly back it was right after the main appointment provided the day before i was going to leave. For the dental implant the appointment was booked on Saturday 9.30am a morning before i was going to fly out the next day on sunday. They did this with every overseas patient. I received no aftercare as the next day was my flight to return to the UK. Now i am back my teeth are uneven and i cannot bite on one side. For my second trip i was overcharged for my hotel and flight, they have still not refunded the overcharge. The staff i spoke to at Dentakay said i was right and agreed with me but they could not help me. My wife had a problem within the 10 year warranty of her replacement of crowns. They made her pay for her own to ticket and her teeth had become over sensitive. Overall Dentakay failed to deliver a good service. They overcharged and over promised. I would not recommend this practice to anyone given that there is no after services, they make false promises and do not corrects mistakes.