RE
Rebel Energy
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Wish I'd never changed to them!
I transferred over to rebel energy, and ok for a few months they changed my direct debit amount no problem, next I get an email saying I've not paided and they will refer me to a debt collection agency, I paid by credit card but also asked why they were sending me emails about direct debits, which said I didn't need to do anything they would take the new amount, they were very sorry and admitted they had made a mistake, apologised and set up the direct debit all good you would think? NO yesterday I got an email that they were referring me to the debt collection agency, for the amount that I had paid a few days by card! Absolutely useless!