WA
Warner Leisure Hotels
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Terrible pre-visit service
I haven't even been for my break yet and already I'm wishing I'd never booked anything with Warner Hotels. I'm waiting for refund of an overpayment because they didn't take off the deposit I'd already paid on my final bill. I just go into a black hole when I try to call and no one is taking any responsibility. As usual, it's someone else's fault. I just want my overpayment back please. Now. Group booking reference 5063919. This was supposed to be a celebration weekend but all I've had so far is stress.