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Complete scam
Complete scam; pretend to be an Australiuan company using Australians in their video, then I discover that they claim to be a US company, but ship their products from China. My parcel has been in transit for over 5 weeks, I have requested a refund, and now they have stopped communicating. DON'T BUY FROM THIS COMPANY. I am reporting to Consumer Affairs and the International Consumer bodies. I am a pensioner and purchased this for my cat whom is very sick, and they couldn't care less. Terrible company terrible service. I WANT MY MONEY REFUNDED NOW!!!!!!