David

David

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by David

BE

Berkfield Home

View company profile →

1 out of 5 stars

They sell Crap (and they know it)

We bought an Aluminium Gazebo from B&Q online which in turn turned out to be a "marketplace" sale from Berkfield home. It arrived damaged and of very poor quality considering the price and after contacting B&Q they redirected us to Berkfield Customer support whom instantly offered us 25% of our money back, on refusal, they offered 50% back. We insisted we wanted to return the sub quality item and were told to package it up and let them know when it was ready to be picked up, which we did. We were then given a full refund WITHOUT them picking the item up and were told to dispose of the gazebo as we saw fit. So it's now on us to dispose of a product that they obviously knew was sub standard, and! was not made of aluminium and had rusted in the few weeks it was built. I would never buy anything from this company.