Peter Andersson

Peter Andersson

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1 out of 5 stars
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Reviews by Peter Andersson

WA

Warner Leisure Hotels

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1 out of 5 stars

Stayed at Norton Grange and the isle of…

Stayed at Norton Grange and the isle of wight. From the moment we arrived just wanted to go home. Dont expect to drive up to reception to book in. After a long drive have to walk from the car park to book in. Then it just gets worse. Car park is over a 1/4 mile from our chalet and my husband had to move all our luggage single handedly uphill as i am disabled. We had three different chalets in a five day stay. No i did not have a walk in shower, only a shower over a bath which is no good to me. Surley staff stated but you did not book a refurbished room - Then could not give us another room for the whole stay. I thought i was going to an upmarket hotel, not a revamped Butlins. The road to the chalets has deep potholes running the width of the road a couple of really high speed bumps ( my mobility scooter only does 4 miles an hour I promise I dont speed). The ride was very uncomfortable and possibly dangerous. I dont understand the lack of signs showing where everything is. We decided to do the shooting, when asked for a local given a general arm wave - its over there. Going 'over there' saw a hut - no sign turned out to be what we were looking for. Found the Swimming pool but not the entrance. The food, starters and desserts are generally good. But do no order the garlic mushroom. - tinned mushrooms floating in what looked like a bowl of custard - returned uneaten. Had a roast one night, poor chef took ages to slice the brisket found out why when i tried to chew it. I am a Yorkshire lass and they badly need in lesson in yorkshire pudding making. One night we paid £5 extra each for fish and chips to be given some weird type of fish - definitely not cod. The rooms were ok. Beds on the high side - we are both tall and I still struggled to get it. Cleaning Staff and waitresses all lovely cant same the same for some of the reception staff. Just spend your money on a static caravan stay, and eat out, rather than this establishment.