TE
Tesla
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Misleading Test Drive Promise, No Accountability
I scheduled a 48-hour test drive with Tesla over a month ago, and received multiple confirmations by text. I planned my schedule around it, only to show up at the dealership and be told “we don’t do 48-hour test drives anymore, it’s 30 minutes only.” No one informed me of this change ahead of time. When I showed them the confirmation text, the employee shrugged and said she didn’t know who sent it, as if I fabricated it. This was a complete waste of time and showed zero accountability on Tesla’s part. If this is how Tesla treats potential customers, it makes me question the experience of ownership even more. Extremely disappointed.