Shark Motorcycle Leathers & Accessories
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All take and no give dealer
Worst ever on-line experience this company after ordering a Richa-Curtis leather,Size large EU52. This sizing should of allowed for wearing of a jersey or sweat-shirt underneath but I couldn’t even do it up with a tee shirt on, sent it back and they sent me a size 2XL, yeh I could do it up but too tight. At 80 k’s I would hardly describe myself as a large person and requiring a 2XL or even larger but that what’s they did - insisted on sending me a 3XL back in September with arrival date I was told about January. Since then they don’t reply to my emails, when I do get them on the phone the person I need to talk to is on day off, busy with another customer, in a meeting ect ect. The sales manager agreed to refund my money but that decision was reversed by the CEO without consulting or informing me. He is of the opinion that the sizing issue isn’t their fault and he has the right to retain my money as credit and refuses to refund and would rather I spend “my money” on other items I don’t need or want. Since my last e-mail he has ceased to communicate with me. As an early retired partially disabled person living on less than the minimum wage I just don’t have the funds to go out and buy from another source- this was my treat to myself for the year while I can still ride.Instead this self-important CEO sits behind his computer screen with my money in his pocket and I see no other option but to have to save up and look for a second hand one. Should of been cautious when dealing with a company called “Shark” I guess. Who knows what will happen now - they can’t even reply to my last e-mail about a 3XL. Read the reviews, I’m not the first ! Online companies like this ruin it for others