TH
The Money Factory
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Redemption: 1.5 months and still waiting
I submitted a redemption on July 18th. The policy quoted to me when I checked in by chat was that it could take up to 10 business days. It is August 29 and still no redemption. It has been “escalated to management” for over 3 weeks. The redemption isn’t even that big, a few hundred dollars. This is insane.