Whitegates Estate Agency Limited
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We have had a very bad experience.
We have had a very bad experience. We viewed a property recently advertised by Whitegates. We put in an offer which was accepted by the vendor. We received a confirmation email to say our offer had been accepted plus instructions of what was required to commence the completion. This was 4pm Saturday afternoon. We arranged to meet the estate agent at property to answer questions & also wanted measure rooms etc. This was 2.45pm on the following Monday afternoon, which had been changed twice from 1230pm. We suspect why this appointment had been changed. At 12.45pm we had a phone from Whitegates to say they had received a higher offer which the vendor accepted. We feel that as we had written confirmation that the vendor had accepted our offer that should have been the final decision & Whitegates should have informed any other buyers that an offer had already been accepted. We are very upset & absolutely disgusted by the protocol they follow. Therefore we urge future sellers/buyers not to use this estate agency.