Cath B

Reviews by Cath B

AR

Ardent Credit Services Ltd t/a Debt & Revenue Services

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Jun 25, 2025

An absolute joke

This so called Debt Collection Company ' are nothing but an absolute joke but sadly not very funny, rather like the practices they use to try to get money that IS NOT OWED out of people who actually do pay their bills. Guess what this set of morons are now doing? Sending silly letters threatening something on the lines of bailiffs!!! Bring it on guys because you're dealing with a retired Step Change Debt Counsellor and I know just how to deal with real bailiffs so I'm keeping my dog hungry and she likes a nice ankle bone to nibble on but they're not normally still attached to a living being. I've rung you 3 times and tried to explain to the idiots you have answering your phones THAT I PAID THE KLARNA BILL September 2024. Klarna have actually refunded me some money around 2 months ago so as I've always said I PAID THAT BILL IN September 2024. DEBT CLEARED, GONE ETC ETC ...........ANY MORE STUPID LETTERS FROM YOU AND I'LL TAKE PROPER LEGAL ACTION BY A CCJ AND THATS REALLY GOING TO EAT INTO YOUR PROFITS SO BACK OFF.

RE

rentals cars uk

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Dec 6, 2024

Dreadful :-(((((

The staff or some of them, mainly the scamstop 159 no, are excellent but if you want sound advice do not touch the regular 0300 people because I rang them to start & did private messages vi's the online portal for months. They caused an even bigger issue because everything is skimmed over rather than read so if that had been done correctly 1st time round it wouldn't have taken me 11 months of phone calls to get a correct reply. Moving along I was robbed in Jan, my purse with card stolen so rang on the Mon, told nothing withdrawn so I'd a huge sense of relief, confirmed that any hack etc was over so finally relaxed a bit. Yesterday I was expecting a payment in but it never came so again rang the bank , after a long discussion found that DDs were still running that od NOT even set up STILL !! So 4th new card since Jan 24, 3 'new' accounts, all my mums legacy of £20k gone but not by me, confirmed in October how they'd hacked me, stopped a mail redirection in around may/june 24 and never done anything but be careful logging in, remembering my PIN & using incognito screen for anything financial. Would you use such a caring bank ?? Feck me NO !!! My score around 1000000 x NO. Thank you Cooperative Bank for making an awful situation truly nightmarish so anyone out there thinking of joining I wouldn't touch them with my worst enemy's bargepole.