PR
Princess Cruises
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why do Princess Cruises mislead customers
l had my cruise cancelled due to the Virus, Fair enough. This was 12th March, on 12th May l contacted them, was assured my refund had been approved on 20th April and would be with me any day. On 18th May was told it was being done in ship order, 20th May Alphabetical order. "21stMay l spoke to a "team leader" pointed someone one the same cruise with a surname after mine had been dealt with. He "Expedite" the matter again on 26th May and 28th May. Do they have a excuse list where they start at No1 work down, the last one being refer back to No1