LY
Lyca Mobile UK
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Lyca Mobile have appalling Customer…
Lyca Mobile have appalling Customer Services. The Customer agents just can’t sort any billing issues and just spin you around and fob you off with excuses. The call centre is incredibly noisy and it’s almost impossible to understand the agent over the noise and clatter. So email the Customer Service department with a detailed explanation of the issue with all the relevant information about the bill and phone number. That also is a waste of time as they never responded. So in UK Lyca use EE. Yes the phone works well as EE is a quality network and Lyca prices are very keen. But if anything goes wrong you left without help.