East Coast Car Rentals
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Note of Appreciation East Coast Cars GG & Hobart
Dear Management, I have had a contract for two cars in two locations in the last month, 16/10/24 on the Gold Coast and then again on 2/11/24 in Hobart. I have to say, we are converts to East Coast Car Rentals only and have informed and "promoted" to friends, due to service, staff at admin office, streamline processes, shuttle bus, price, quality & cleanliness of the cars. Thank you so much for your Shuttle Bus Service, I understand necessary due to being off site from Airports, but directions, meeting point were all very clear and sent via the confirmation email. The shuttle bus drivers on all occasions were personal, great at their job, shared information about the area we were visiting, the company, love their jobs, the company name, its aims/service and you can tell. Special mention must go to Bruce in Hobart behind the desk who did the admin hire paperwork for me on 2/11/24, handed over the car, explained the car, gave clear operating hints and gave Tassie local information and "must do's/see". Bruce was so personable, friendly, knowledgeable and efficient all at the same time. The Shuttle bus driver in Hobart from airport to admin depot (2/11/2024) was just lovely, efficient, professional and same gave information about local Tassie, she also assisted with heavy bags which was wonderful as we took way too much luggage as unsure of the changing weather. Unfortunately, I missed her name. The other driver that assisted me greatly was in QLD, from depot car return to the Gold Coast Airport on 23 Oct. Thanks for taking these comments the way they are intended, I was really impressed with both GG & Hobart processes, please pass onto relevant teams and management. With thanks Robyn Donnelly (0412 637 090)