Apex Learning
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UK IT support course that's actually made for USA
I bought an IT support refresher course last year that was listed at £3000 that dropped to £50, bearing in mind we are in 2022, the course was outdated showing information from as far back as 2003, so they added some newer courses onto my profile. I'm getting through the original course just to realize that this course isn't made for the UK, everything correlates with American Laws and Practices, completely different from UK IT Support. Nothing at all indicates this course was made for Americans, it also includes a ton of stuff about healthcare that isn't mentioned in the original course information. I purchased this course with the intention to learn about IT support for businesses, not specifically healthcare information. I am in the UK, studying on a .org.uk website so I expect my learning to be UK based. As I'm getting deeper into the course it's telling me to check pages of an unknown book, another mistake within the course. I wasn't given any extra book or file to read along with this course. You wouldn't be able to use this ' qualification ' in the UK, it's built for Americans. Many subjects speak about state and federal programs & American abbreviations that we do not use here. The exam for this course is built for Americans, not for UK-based students. How on earth am I supposed to know subjects without this unknown extra piece of information they keep talking about? This WILL NOT help you with any UK IT support roles and that so-called original pricing of £3000 would have me asking for an immediate refund. It's disgusting that such a horribly made course is listed at anything over £10 and even worse that I've spent a lot of time investing time and effort into this course.