VOXI Mobile
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Awful customer service
Awful customer service. It can't not be worst to be honest. There is no phone number, just a chat with a person that has very l power to do nothing. I was charged twice for 2 months £10, total £40 for I don't know what. They told me that they can't find my account because my email is not recognised. They have no other way to identify me than the email. After insisting to be helped, they asked me for a screenshot my statement and uploaded. The upload system doe snot work in Chrome. I select the file and nothing happens. so they tell me that I have to contact Vodaphone. I told them that I did and they told me to contact Voxi. Then the customer service person tells me to go to Vodaphone with my bank statement and my ID. I think I have been scammed as I have not paid for no service but Voxi can't help me. Great company