Routes Car Rental
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Terrible service
We booked a month ahead of time, we arrived at the airport port and waited for the shuttle, 10 minutes do by nothing, we called and requested. They said 15 minutes will be there, shuttle arrived 48 minutes later. When arrived at the counter so many questions compare to any other car rental and driving license and major credit card not enough, they ask for passport as well, I got lucky I did have all that but other people where stranded. And they hold 500$ deposit for two weeks lol they don't tell you that ahead of time. You will find that after when you see your statement. After all this, walked to the car did all video and when opn inside gas not full ,vehicle is dirty from previous use. And they offer a quick clean if you have time...what a joke. I spent 2hrs already and who knows how much more to clean the car??? I took a dirty vehicle with whatever gas was left . After returning the vehicle again the shuttle they said 5 minutes and 15 minutes latter just pulled out from right there parkinglot....terrible service and policies. I will never go back there and do not recommend.