Squirrel Internet Ltd
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Probably the best company I’ve dealt with.
When I saw Gigaclear people in my road I was so excited once I found out they were putting fibre broadband in my road. I researched the providers using their service and Squirrel Internet was recommended to me. I had an issue with my installation as their was a fault on the network so my install date was missed, I had to wait a month whilst they fixed the problem, Squirrel were great and called me back and explained to me the problem. My install was great, a lovely chap travelled all the way from Bristol and was great quick and efficient. I then contacted Squirrel and got my own router working. I noticed though I had an issue with IPV6, I have leased with my router manufacture and Squirrel and they have just been fantastic, I have been speaking to them by chat and they are always responsive. And have offered me solutions. They REALLY go above and beyond, they talk to you at your level, are extremely helpful and approachable. In my personal experience, if you are thinking about joining this provider, just do it. I was with a provider renowned for its amazing customer service on my copper phone line, and IMO Squirrel puts even them to shame with the service they provide. A provider who takes actions to fix issues and gets back to you. Deserve 10 stars!