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BE

Berkfield Home

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1 out of 5 stars

Whole process has been a debacle

Whole process has been a debacle - when I purchased I was never sent a receipt email. We had no notification from delivery operator and just found boxes outside our house when we got home. Outdoor furniture photos were very misleading and items arrived very poor quality and smaller than expected, thin uncomfortable cushions. Then when we want a refund there's no response from Debenhams who were on-selling or from Berkfield for more than 24 hours and no advice about even when a reply should be expected.