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Utterly Unreliable Service
I ordered Nike Rift Ironstone and paid £120 with credit card. Received dispatch notice, then told were out for delivery with EVRI, waited in - then told parcel had 'an exception' would have to be be delivered next day. Waited in. Nothing arrived. No further notifications. Then after a further three days with no delivery or update on EVRI tracking portal waited an hour on the phone to talk to customer services. Told the parcel was lost and item no longer in stock. Size offered an immediate refund which will take a further 5 days to process. However, the item is still listed on the website in my size and it is possible to place another order (though doubtless nothing will arrive). My impression is the company are taking orders for trainers they are unable to deliver, leaving customers like myself without their goods or without credit in the bank to go anywhere else. I would advise customers to think twice before shopping with this company. At best they are unreliable. At worst they may have a cashflow issue and thus relying on sharp practice to keep credit in the bank