Routes Car Rental
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Racist Company, stay away
Absolutely disgusting experience. They demanded two pieces of ID along with my driver's license that had my address also. Even enterprise does not do this. Why would I carry my electric bill or banks statements with me? Also, they did not require the same for the white woman beside me at the counter. Also, you could not extend your rentals online. When I got there in person to extend it; they said no because they were all sold out, even though it was almost closing time and there were plenty of cars left. Also, hearing other people's conversations, they give you whatever car they feel like and not the car you reserved. Also, they require a $1500 deposit. For the invoice, they don't even give you a proper breakdown of the money. I felt racism had a lot to do with my experience. Also, ALL the workers seem to be all East Indians; so it seems they only like to hire their own people. Absolutely disgusting!