Rachel Lewis

Rachel Lewis

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Rachel Lewis

TU

TurnKey Vacation Rentals

View company profile →

1 out of 5 stars

Worst Rental Experience Ever

Worst experience ever, second year renting from Turnkey. First year we didn’t have wifi the entire week we were in Destin. Second year, this past summer I reached out after getting home and finding clothes missing that I left an entire dresser in our master bedroom full of clothes and swimsuits bc I was trying to clean the home and make the job easier for the cleaning crew. Reached out to Turnkey as soon as I realized, no one rented the home after us. I called Turnkey several times and only received a very rude text message one week later saying that if my belongings were found they would be mailed to me. The person was so incredibly rude and to this day I have called a few more times and they never reached back out, I told them it’s not like it was one pair of underwear or something simple, it was a bunch of clothes. I will never rent from them again, word of mouth goes very far and I will never refer anyone to Turnkey again.