Sue

Sue

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1
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4.0
4 out of 5 stars
Average rating

Reviews by Sue

TI

Titan Travel

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4 out of 5 stars

Sicily Jewel of the Mediterranean

The tour took us to some beautiful places but there was room for improvement on the first and last day in particular. Our driver picked us up at 8am and we had to pick another couple up so got to Gatwick around 1pm. We went through check in and security before thinking about lunch and due to time we just grabbed a sandwich. We were disappointed that the BA flight was more like EasyJet with only one small cup of water during the flight. When we landed we met our guide who then advised she’d previously sent a What’s App message about no evening meal being available the first night and the restaurant would be closed but we could buy cake however she’d not included our number so we had no message / Not helpful when one of you is Type 1 diabetic so good job we’d taken a stock of biscuits but not really acceptable that there was no meal after such a long travel day! I think Titan should opt for an earlier flight or make this very clear on travel documents. The holiday itself was good with sone very nice hotels with the exception of Hotel Scala Dei Turchi, Agrigento which was a very strange room layout more akin to self catering and the air conditioning being in the kitchen. The Palermo evening meal at a Pizzieria was very rushed and because we were such a large group (42) it was noisy and crowded. The group size was too big - we’ve been used to small groups on more far away tours and really found it too impersonal. Titan provided wine with some meals - I dont drink but witnessed some rather bad behaviour and think wine should be poured into glasses away from the table by waiting staff rather than having a bottle for guests to pour to avoid such behaviour! In addition it was disappointing that there was no complimentary bottle of water in the hotel rooms. The checkin in to return home was very poor and out of Titans control but it took 1.5 hours just to even check in! Overall we were taken to some beautiful locations and Sicily is a lovely place to visit. It was very hot so we embraced the cafe culture when given free time after guided walks. It was a very busy tour and quite a lot of walking which we enjoyed but definitely not for less mobile with some tricky pavements and slopes in the historic areas.