LE
Leonardo Hotels
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I stayed at Leonardo hotel Birmingham…
I stayed at Leonardo hotel Birmingham hotel was fine in general. My concern was I left a pair of sunglasses in my room upon my return home I noticed they were not in my bag. I contacted the above hotel the next day logged my details for house keeping to confirm. To cut a long story short I would say at least 15 phone calls all with I will call you back no call back? and the last call today 21-05-25 They confirmed that they had not been handed in to house keeping. For me now this review is not about loosing the glasses its about how it takes over a week to say the item was not handed in ? To me this is arrogant and dismissive