Musely
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WORST customer service!!!
Haven't used the product, You pay extra for the consult but the Dr is a quack Dr! After MANY miscommunications with the advising online Dr Jhin, she wasn't listening apparently to my needs or skin concerns. We were going back and forth, I was getting nowhere! She then transferred my conversation to another department to cancel my order, I told them to just cancel the ENTIRE order, they stopped responding and they sent it anyway... Now they emailed me back after the query about the order arriving at my house when I was out of town on a serious family emergency. They told me no returns as the order wasn't halted before shipping...I emailed them screen shots BEFORE THEY STOPPED RESPONDING IN THE INITIAL CONVO AND LIKE THEY ARE AGAIN NOW TO MY EMAIL CORRESPONDENCE to show them it hadn't yet shipped bc I was transferred and asked which part did I want to cancel, I told them all of the entire order. We were still in communications so it hadn't yet shipped...NOW THEY NO LONGER RESPOND TO MY EMAILS... TERRIBLE customer service to say the least! They deserve ZERO stars!!!