Aussie Broadband
Read all reviews for Aussie Broadband →
After a very frustrating experience…
After a very frustrating experience with another provider, I moved to Aussie Broadband and immediately understood why they are so highly recommended. My previous provider could not resolve a simple FTTN line issue. I had no DSL sync at all, yet I was repeatedly told to reset the modem, check cables, and repeat basic troubleshooting instead of having the real fault investigated. Once I joined Aussie Broadband, the difference was clear straight away. Their app offered proper diagnostic tools, not just speed tests. It quickly identified a line connection fault. I raised a support ticket and received a phone call within about an hour. An NBN technician was booked for the very next morning. The technician attended, fixed the line issue, and I had working internet within 24 hours of joining. That level of service is outstanding. Fast response, knowledgeable support, and real solutions instead of scripted answers. Aussie Broadband may not always be the cheapest option, but based on my experience, they are worth it for the customer service alone. Highly recommended.