Thornley Groves Estate Agents
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Property management not open at the…
Property management not open at the weekend so if you have an emergency, they just don’t care. We have been left without electricity and heating this weekend due to a fault with the property alarm. The food in the fridge and freezer has had to be thrown away and we cannot afford to just go out and replace it. Our family is on the Vulnerability Registration Service and even when I let the staff know this, they still didn’t bother to do anything. I contacted the landlord directly as I was able to find him on social media but he didn’t help either because he pays a fee to Thornley Groves to make sure they manage the property. I have strongly advised his to change the letting agent he uses.