Leonardo Hotels
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The hotel beds for hobbits!!!
Booked the superior room deal on groupon for two nights. No one advised how the lifts work then I was given card for room which didn't work. So had to back down with all the luggage. Then after the lady sorting the cards out I'm shocked to find the room looks nothing like the one advertised on groupon. This angered me. I went back down yet again with all the luggage. To be told Groupon have advertised the wrong picture as that's for the executive room. Now doesn't take a genius to work out that it is the hotel is at fault as they provide the pictures to Groupon. This seems like a very sly tactic of the hotel. I told the manager I'm not happy as their beds looks like two single beds for hobbits instead of a double with a single, even premium inn beds are much wider and this hotel supposed to be a 4* one. She then gives us a another room with a double bed which still looks the size of a single bed. I went on their website and their superior double room I purchased from groupon actually states all the extras you supposed to receive extra such as extra water bottled drinks still and sparkling, biscuits and toiletries. Once again I had to go back down to reception and inform the manager of this. I'm not impressed at all Premium Inn are much better rooms and bigger beds and a lot cheaper too. Had I of seen the appalling reviews I have read on here instead of the ones on Groupon I would of saved my money and book two nights at Premier Inn instead. I wouldn't recommend this hotel and feel they definitely aren't a 4* hotel at all. Definitely not as advertised which I see as fraudulent!