Darwin Homes Property Management
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Very disappointing
Very disappointing. We originally signed a lease under a different management company named Berkshire, but 3 months into our lease, the transferred our account to Darwin. 1 - when we moved in, the place was filthy and damaged. So naturally we took video and very detailed reports on the move in sheet provided. Not to mention, they added “late fees” during a pandemic. Which is illegal - and we currently are investigating. 2 - when we moved out, our contract stated we would receive our deposit back WITHIN 30 days of our leave. To make it simple, we put a $3,300 security deposit down. Outrageous, but we need a place to stay. They did not process our deposit in the time frame AND they didn’t have the proper documentation (they didn’t realize how much our security deposit was). They are charging us $900 for PAINT (after 1 year of living there when the condition on the form AND video was clearly not good) $400 for Carpet (carpet was heavily stained, damaged and coming up) and other small miscellaneous “repairs”. The representative Jessa is trying to say we only will receive $300 back. Which isn’t even the correct math. Their staff can’t even get their documentation correct. This has been a headache. But we hope that others can please reach out to us, as this has probably happened to others and file a group complaint against the lack of professionalism and unjustifiable charges. I invite anyone with similar concerns to please email me directly to bring this company to justice. Bless you all during this pandemic.