AL
ALTA Language Services
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Customer service unresponsive, untrustworthy
Customer support does not answer phone calls and email issues are not responded to until the next day, and when in the system needing help does no good. Applicants reported inappropriate questions and when asked about them, ALTA placed the blame back on the them without checking. We pulled all remaining tests and now must find another company to retest and verify the validity of their results since we do not trust what we received.