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Total Quality
This was a recent transfer for me spawned by price increases from my former supplier and my being a low-end user in terms of data and calls. The ordering via the website was very easy and the price was excellent but there were a few problems along the way that were down to our wonderful postal system - delivered to the wrong address - and carelessness on my part in data entry. Fortunately two of their agents, Tom and Adam had the knowledge, competence and patience to deal with them, which they did admirably. Online support via phone, email and chat services was prompt and always successful. I am so glad I chose THM.