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ME

Medical Alert

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1 out of 5 stars

Billing incorrect for 3 years.

I called in August about our yearly subscription. I was told it wasn't paid so I paid for 2 years in advance. When I did my income taxes I noticed it had been paid originally and I was incorrectly informed it wasn't paid. So I now have 3 years of subscription. I called and asked for at least one year to be refunded. I have been working several months with Gary Touvelle who has promised numerous times the one year will be refunded to my Credit Card. I'm still waiting 3 months later with no refund.