Mrs. J R

Mrs. J R

Member since Invalid Date
1
Review
3.0
3 out of 5 stars
Average rating

Reviews by Mrs. J R

RA

RAC Mobile Mechanics

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3 out of 5 stars

Samuel was professional

Samuel was polite, professional and managed a temporary repair. He balanced the cylinders so the car would run on 2, rather than 3 cylinders. One cylinder had been misfiring. He advised that we travel the backroads rather than the motorway. And to take the car to the garage to check spark plugs and coil pack, and to have the wet belt changed. We were on the M5 junction 17 and had to travel Barnsley. Samuel assured us that we'd be fine to, and the journey wouldn't harm the car. He also said that the car wouldn't go as fast as normal. We certainly weren't prepared for the horrendous journey home. The car was constantly slowing and then surging without warning⚠️ . We put the hazards on when other traffic was on the roads to try to make them aware that we were having problems! Roundabouts were a nightmare to negotiate. The car was extremely sluggish moving from stationary to then suddenly speed up! In hindsight the safest option would have been to recover the car and us onward to home. The car is in the garage.