Would give 0 stars if I could.
Would give 0 stars if I could. The whole concept of using an app to communicate and sign documents seems great on the face of it, but is designed specifically so you sign to purchase so called "extra's" without realising it. You're ticking endless boxes, reading hundreds of pages of jargon and unexplained nonsense, and then at the end you're SLAPPED with a huge bill. The quotes they provide seem reasonable, but by the time you get your bill ONE DAY before completing, obviously so you can't do anything about it, it's absolutely ridiculous, and loaded with things you unknowingly "agreed" to by ticking a box somewhere amongst the mounds of paperwork you're left to do yourself. I apparently paid for a case manager? Not once was I contacted for assistance. I also apparently paid anti-fraud fees? I part exchanged a property for a new build. Who do I need to be protected from? Queried everything on the bill professionally and asked for explanations for every add on, and was met with a "well you signed it" kind of attitude. App is designed to rip you off, and they don't want to do anything about it. Will ring and ask for a review before you get your bill because obviously when you get it you will want to leave a 1 star too. Whole process is by design to get as much money as possible from you and they NEVER answer email queries. Apparently their email changed 3 days after my completion, so they weren't getting my emails? More lies. Stay away from this company. They do not want to know if you're at all unsatisfied and clearly do not care. EDIT: They responded to this review asking me to email them why I am unhappy which I have done, and they ignored that one as well!!! CLASSIC. Do not use this company under any circumstances!!!