Richard Kendall Estate Agent
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We are in a position to buy immediately…
We are in a position to buy immediately even though our property is currentley on the market ( booked with viewings). We called Richard Kendall Estate Agency to enquire about a property and to arrange a viewing. We established with a member of staff that an agent was already at the property to show around another couple. As we live less than 10 minutes from the property we suggested that it would be good use of the agents time for us to view the property after or before the already arranged booking (10mins internal viewing was all we required) as the location gardens etc was already established. Astonishingly, we were advised this was not possible as they only arrange one viewing at a time in half hour slots. Although they only had one booking arranged there was no flexibility to add another. Given our purchasing position and proximity to the property this approach seems a a little short sighted and is definitely not in the the interest of the Seller or the Buyer. One particular member of staff in the office was actually quite dismissive and lacked any kind of common sense. To top things off, despite "saying" the Agency offers flexible viewings during the week, (People do have to work) ...early evening viewings are non-existent and the first chance we could be offered would be the following weekend! Finally I must point out this wasn't a property new onto the market !. And we are a serious buyer in a good position to proceed. This is the vendors loss. Andrew Jones