Nicolas Martin

Nicolas Martin

Member since Invalid Date
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1 out of 5 stars
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Reviews by Nicolas Martin

RE

RedPocket Mobile

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1 out of 5 stars

Hair raising

The eSIM install instructions on the web page leave out a key instruction, so I couldn't make it work in an iPhone. "Support" consisted on some entity telling me to install another browser than Safari and immediately leaving the chat. The email contains the more complete instruction and it initiated activation...which didn't work. The gear just spun and spun. So I cancelled and tried again, fearful that my existing ATT eSIM would be obliterated. Then it completed and told me that the default was changed. Yes, without your permission Red Pocket makes its number the primary. I got a big "whew!" when I went to my cellular setting and found the ATT number was still there, and turned it back on. The Red Pocket is supposed to be just for emergency, but I suspect it is more likely to cause an emergency. We shall see. Update. Less than a week later I cancelled. I hope. I. had to call because the "live chat" was no such thing. I had begun to have various problems with my AT&T eSiM service, such as not being able to call toll-free numbers. As soon as I cancelled Red Pocket the ATT line is working normally. I called to cancel since they won't let you do it online. (hmmmmm), and it took as long as possible, of course. Don't answer their questions, just tell them you want to cancel.