VO
VOXI Mobile
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No internet, no refund, and extremely poor support
I have had no internet service since the SIM card was delivered. Despite explaining this several times through their chatbot, VOXI refuses to issue a refund, only quoting their 14‑day policy, even though I have been paying for a service that has never worked. It is extremely difficult to communicate with them – there is no clear phone support, and the chatbot simply loops through scripted responses. I have wasted hours trying to resolve this and still have no working service or refund. Very disappointing experience. I cannot recommend VOXI.