Nuffield Health
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Surgery: Great After Care: Poor
Update:Nobody from Nuffield has been in touch with me at all! The reply below is a full on lie. Absolute shambles Clarification: I am reposting this review as I previously posted it and was promised Nuffield would look into it. They never did and I never heard back from them so I want to repost this stating that’s how I was treated so everyone can be aware of this. I had surgery here recently. The Surgeon Dr Shibu was fantastic as was the pre and post op staff and all the nurses. My huge negative was the fact that the chest compression garment I was required to wear upon being discharged hadn’t arrived in time so I was left to go home without it and still had on the top bandages that should’ve been removed upon being discharged. I then had to travel back in the next day and collect the garments myself! One was a medium which fit in the slightest and based on my height and weight would’ve never fit and the large was the half body style vest so it’s so uncomfortable it’s almost unbearable and I have to wear this for another 6 weeks at least. If the hospital had actually told me they were getting me 2 garments I’d have asked for the second to be the full body style that is applicable for my post op care. Lastly when I went to collect the garments the staff about 2 different front desks had literally no idea what I was talking about despite them calling and asking me to come collect! Imagine 24 hours after being discharged from having chest surgery and being made to walk around the hospital asking for the post op care I’ve paid for! I also had to get my wife to remove my bandages, clean and redress them and apply the garment as no nurse helped or anything. Really poor ending to and otherwise professionally superb experience
