Kits
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MARIA is the MVP for kits CSR (ref: 18258349)
To whom it may concern: First of all, I love the KITS brand and the concept. As a former employee of Luxottica corporate and now consumer of KITs products, I can boldly and honestly say Maria is the best CSR you have, and is the most valuable asset on your team. She deserves a raise- period. With that said, I called today and SPECIFICALLY asked for her as she is the ONLY CSR who has been able to get things done RIGHT. She goes above and beyond to make sure the customer is happy and makes the experience so easy and (actually) enjoyable. I usually hate calling CS, but Maria makes the process painless. She is kind, patient, knowledgeable, and a pleasure to work with. With that being said, I will continue to purchase from KITS as I like the titanium frames and the quality of the lenses. I also like the fact that KITS offers some LUX options as well :) Anyhow, have a great day, and give Maria the credit she deserves. She is the best! Warmly, Christina