Buyer beware
We have purchased many products from AOL over the years, but the first time we come to a problem with a defective BBQ (non-working parts & overheating) the company avoids us and buck-passes to the wholesaler (who is also useless). Since the day of arrival we have asked for a refund and have gotten nowhere & is is now much clearer that so-called 'Australian Consumer protection' is largely useless. For example, read the recent ABC article "ACCC calls for stronger protection laws as more fires are being sparked by lithium-ion batteries" and more so on the lack of consumer protection and avoidance by both retaile and wholesaler. This is exaclty our experience with AOL. Buyer beware. There is no support here.